Toratech

What we build

AI where it earns its place, and the software it has to live inside. Every engagement ends with something your own team can run without us.

AI and automation

Work your people are doing by hand, done by software that knows when to stop and ask.

Software engineering

The systems the AI has to live inside. Built for Ethiopian connectivity, not a demo network.

In detail

What each engagement actually delivers, so you can tell whether we are quoting for the same thing as anyone else.

AI readiness assessment

Find the three processes worth automating before spending anything on building.

We map your processes against value, risk and effort, look at what your data can actually support, and come back with a costed shortlist. Most organisations discover their best opportunity is not the one they came in asking about.

What you receive

  • Process and opportunity map, scored
  • Data readiness review
  • Three costed pilot options with expected return
  • A written recommendation you can take to a board

AI automation

The repetitive work that eats your team's week, running unattended and logged.

Document extraction, routing, reporting and the correspondence that fills an administrator's day. We build it against your real systems, run it alongside the manual process until the numbers agree, then train your staff to own it.

What you receive

  • Working automation on your own systems
  • Parallel-run report against the manual process
  • Confidence thresholds and a human review queue
  • Runbook and staff handover

Agent development

Agents that take real actions in your systems, with an approval gate on anything that writes.

Email triage, calendar and scheduling, ticket handling, research and reporting. Built with tool access scoped tightly, step and cost budgets per run, and a person in the loop wherever the action cannot be undone.

What you receive

  • Agent with tools scoped to your systems
  • Approval gates on every write action
  • Step and cost ceilings per run
  • Full trace of every action for audit

Internal AI assistants

An assistant that answers from your documents, cites the passage, and refuses when it does not know.

Policies, manuals, contracts and procedures made answerable in English, Amharic, Afaan Oromoo and Tigrinya. Built with retrieval so every answer points at its source, and tuned to decline rather than guess.

What you receive

  • Assistant over your document set
  • Citation to source passage on every answer
  • Access control by role
  • Evaluation report against a question set you approve

Chatbots and messaging bots

Telegram, WhatsApp and web chat, in the language the customer actually writes in.

Where Ethiopian customers already are. Support, ordering, booking and enquiry handling, with escalation to a human the moment the bot is out of its depth, and a transcript your team can pick up mid-conversation.

What you receive

  • Bot on Telegram, WhatsApp or your website
  • Four-language handling with escalation rules
  • Handover to a human with full context
  • Conversation analytics and failure review

Web development

Portals, dashboards and web applications that stay fast on a slow connection.

Customer portals, internal tools, booking and payment flows, admin dashboards. Built to load on intermittent bandwidth and to keep working when it drops, because that is the normal condition here rather than the edge case.

What you receive

  • Web application built to your workflow
  • Responsive from phone to desktop
  • Payment and identity integration where needed
  • Source, documentation and deployment handover

Mobile app development

Android and iOS apps that work offline and sync when the network returns.

Field data collection, sales and delivery, customer apps. Offline-first by default, because an app that needs a live connection is useless to a technician in a workshop or an agent in a rural woreda.

What you receive

  • Android and iOS application
  • Offline-first data capture with sync
  • Push notifications and device integration
  • Store submission and release handover

On-premise and private deployment

For the organisations that cannot send data to a foreign API, and know it.

Banks, government bodies and health providers frequently cannot use hosted AI at all. We deploy open-weight models on hardware you control, size it honestly against your load, and document it for your examiner.

What you receive

  • Deployment on your hardware or private cloud
  • Hardware sizing and cost model
  • Security documentation and audit trail
  • Operations handover to your IT team

Not sure which one you need?

That is what the readiness assessment is for. It is also the one most likely to tell you to build less than you planned.

Book a readiness call